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How do I Book a Party?Use the Book Online Link in the menu.
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What form of payment do you accept?Visa, MC, American Express, Discover, and PayPal
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Can I bring food?Only cake! No food please. We will provide snacks and beverages.
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Do I pay for party in advance?Yes. There is a 50% non-refundable deposit and the balance is due one week before the party
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Should we tip the party hostesses?Tips are not required but if we made your little girls party a one-of-a-kind experience, gratuities are very much appreciated.
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Do I need to stay at the party?The party host is required to be at the location. Due to limited space, we ask that you do not stay on the bus, but frequent check-ins will be fine.
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Where will you park the bus?As close to your location as possible. You are responsible for securing parking space and getting parking permit (if needed).
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What is needed to book a party?A 50% non-refundable deposit, is required to book a party. Balance is due 48 hours prior to party.
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What if I need to reschedule?You are allowed one reschedule of your party without penalty. If you cancel you will be responsible for 50% of your total party cost. You must give 48 hours’ notice to reschedule your party. Remember that your deposit is non-refundable (no exceptions)
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What if I have to cancel?If you pay a deposit it will be forfeited. If you pay the full amount for the party you will only lose your deposit not the full amount.
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What do I need to do to prepare for the party?Please have all nail polish removed from hands and feet. There will be a $5 fee per child to remove polish.
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What time will the bus arrive?We will arrive one hour before to setup and start your party within 10 minutes of the designated start time. Please make sure where ever the bus will be parked is clear of any obstructions.
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Will the Kids know what to do?Our Staff will direct them on what to do from the time the bus arrives until the bus leaves.
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What happens if a party is cancelled due to inclement weather or mechanical failure?We come rain or shine our bus is climate controlled! As long as it is safe for us to drive to your location the party is still on. If Brooketiful Mobile Spa Express cannot make it to your party due to extreme weather conditions or unforeseen mechanical failure, we will return your full deposit or make alternate party arrangements that are acceptable to the party host.
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